Employment & Internships

NOVA (Network of Victim Assistance) is a comprehensive victim services organization in Bucks County. With a 50+-year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. NOVA is known for its exceptional services and professionalism across many disciplines and the community. As a mature and fiscally sound organization, establishing sustainability is key to our future success, serving all victims who need assistance, educating the community on violence prevention, and providing top-ranked professional training. 

POSITION SUMMARY 

This position plays a crucial role in coordinating the forensic interview in response to allegations of child abuse. This is an administrative position, supporting our program staff in the day-to-day operations of the Bucks County Children’s Advocacy Center (CAC), a program of NOVA.

ESSENTIAL FUNCTIONS 

• Coordinate and schedule forensic interviews in a timely manner, ensuring that interviews are mutually convenient for children, their non-offending caregivers, the assigned child welfare case worker, law enforcement, district attorney, and any other relevant professionals.
• Provide information about the interview process and address any questions or barriers related to the appointment in a trauma-sensitive manner.
• Accurately enter all cases referred to the CAC in the database, gathering all applicable details in advance of the scheduled interview.
• Provide phone, text, and email reminders to non-offending caregivers and Multidisciplinary Team (MDT) members prior to scheduled interviews.
• Greet families and children in the waiting area and provide supervision throughout the interview process, as needed or upon request.

Collaboration with MDT Agencies:

• Assist in the maintenance of a supportive and friendly atmosphere to facilitate cooperation among agencies.
• Provide the MDT with relevant training opportunities, announcements, and CAC-specific updates on a regular basis.
• Provide support and information regarding referral questions. Prepare for monthly Case Review meetings, including drafting the agenda, scheduling and inviting MDT members to participate, gathering case updates for agenda items, and ensuring all information is accurate.
• Attend and actively participate in quarterly Steering Committee and monthly Case Review meetings by taking and distributing minutes to appropriate recipients and running the technological aspects of the meetings.

Administrative:

• Address phone calls and email correspondence received by the CAC in a timely manner.
• Input case-relevant information into the case tracking database promptly, including, but not limited to, demographic information of the client and all case-relevant parties, MDT, and other relevant information as required by the National Children’s Alliance and NOVA.
• Send follow-up surveys to non-offending caregivers and MDT as required by CAC funders.
• Ensure that CAC contact lists and the CAC’s case-tracking database are updated on a regular basis.
• Prepare and submit reports required by the National Children’s Alliance and other funding bodies on a quarterly basis
• Provide backup to the general NOVA Admin team as needed.

COMPETENCIES 

• Ability to engage in trauma-informed practices
• Ability to work in a confidential setting and adhere to NOVA’s confidentiality practices
• Conduct all relationships with honesty and integrity
• Effectively work independently and within a team
• Ability to adapt to changing work environments, evolving work priorities, and the needs of the organization

EDUCATION/EXPERIENCE/QUALIFICATIONS/SKILLS 

• Educational and Work Experience Requirements
• High School Diploma. Bachelor’s Degree preferred, plus 2 years of professional administrative experience
• Excellent computer and data entry skills
• Detail-oriented, excellent time management, and multi-tasking skills
• Ability to work independently
• Excellent interpersonal skills, organizational skills, and written and oral communication skills
• Collaborative, team-building work style
• Exhibits maturity, discretion, flexibility, and professionalism with colleagues, MDT team members, other CAC professionals, families, and clients
• Demonstrates sensitivity to traumatized children and caregivers
• NOVA may require employees to participate in drug testing
• Proficiency with Office 365

LICENSES/CERTIFICATIONS 

• Must meet all required background checks (criminal, FBI, child abuse) at hire and every five years after that 
• Must provide proof of a valid driver’s license 
• Must provide proof of valid car insurance with a minimum liability coverage of $100,000/$300,000 upon hire and biannually after that 

NOVA is an AA/EOE. The compensation package includes the following components:

• Flexible schedule, opportunity to work from home and in the office. up to 18hrs/week
• $21/hour
• Voluntary contribution to 401K Plan (1st quarter following one year of employment)
• Quarterly contribution to Profit Sharing Pension Plan (1st quarter following one year of employment). Continued contributions are reviewed quarterly
• Employee Assistance Program

Accommodations: If you require accommodations during the application or interview process, please notify us. We are committed to ensuring an inclusive and accessible experience for all candidates. 

If you possess these qualifications, are energetic and passionate about the mission of NOVA, and enjoy a friendly, team-oriented environment, we would like to hear from you! Please submit your resume with a cover letter telling us why you are the person for this job, and your salary requirements to Careers@novabucks.org (Subject line: Administrative Assistant Children’s Advocacy Center)