Employment & Internships

NOVA (Network of Victim Assistance), a community-based 501(c)3, is the comprehensive victim services organization in Bucks County. With a 46-year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. Establishing sustainability is key to our future success – serving all victims who need assistance, reducing personal violence through education, and advancing the field.

Clinical Counselor I and II. NOVA is hiring two counselors to join our counseling department. Clinical Counselor I must be licensed or soon to be licensed in the field of social work, clinical counseling, psychology or other relevant field within one year post hire. Counselor II must have a Masters level in the field of social work, clinical counseling, psychology or other relevant field. Both must have experience working with individuals and families. Our team provides a continuum of trauma informed evidence-based therapeutic modalities, such as Trauma Focused-Cognitive Behavioral Therapy (TFCBT), Eye Movement Desensitization and Reprocessing (EMDR), Trauma Processing Yoga Groups (TPY) and Problematic Sexual Behavior – Cognitive-Behavioral Therapy (PSB-CBT), to children and adults who are the victims of sexual assault and other serious crimes. This position would require participating in individual and group supervisions and carrying a full caseload of clients who are victims of crime and abuse, including their significant others.

All of our counseling services are free to victims, and are supported by public and private dollars. Annually we serve over 650 victims in individual or group counseling. Sessions may be provided in the client’s home, community, local schools, via telehealth and/or one of NOVA’s three offices.

Both positions will require the ability to travel throughout the county but will based primarily in Fairless Hills, PA and assume at least two evenings per week.

Qualifications include:

• Clinical Counselor I – Masters’ degree and licensure or soon to be licensed (within one year) in social work, counseling, psychology or other relevant field.
• Clinical Counselor II – Masters’ degree in social work, counseling, psychology or other relevant field.
• A minimum of 2 years’ experience working clinically with children, adults, and families.
• TFCBT and EMDR certification preferred, or training must be completed within two years posthire.
• Sexual Assault Counselor (SAC) training certificate or must attend the 40-hour SAC Training at NOVA within 3-months post-hire.
• Must be able to work 2 evenings per week and provide on-call coverage for the Chat/Text/Phone Hotline as assigned during the day.
• Must have available transportation to travel to all three of NOVA’s offices, schools and clients’ homes as needed.
• Bilingual/multilingual preferred.
• Highly values teamwork.
• Proficient in Microsoft Office, including Word.
• Experience working with client data systems preferred.
• Excellent organizational skills.
• Current criminal, child abuse and FBI clearance is required before hire.

Excellent benefits include a competitive salary commensurate with experience, exceptional health and dental coverage, accruing three weeks Paid Time Off the first year plus 11 holidays, a Profit Sharing Pension Plan and 401K after one year and, many more. NOVA is an EOE.

If you have these qualifications, are energetic, passionate about the mission of NOVA, enjoy a friendly team-oriented environment, we would like to hear from you! Please submit your resume with a cover letter telling us why you are the person for this job to careers@novabucks.org. Subject line: Clinical Counselor

NOVA (Network of Victim Assistance) is the comprehensive victim services organization in Bucks County. With a 49-year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. NOVA is known across many disciplines and the community at large for its exceptional services and professionalism. As a mature and fiscally sound organization, establishing sustainability is key to our future success — serving all victims who need assistance, educating the community at large on violence prevention, and providing top-ranked professional training.

This part-time, hourly educator will be primarily responsible for facilitating high-quality educational programs to children and adolescents (pre-school through high school) on healthy boundaries, healthy relationships and violence prevention. This position also requires reporting of disclosures in accordance with agency standards and required legal compliance.

Responsibilities:

• Reports to Pre-K, Elementary and Middle School Coordinator.
• Presents NOVA prevention education programs in Bucks County schools and organizations.
• Supports learning and classroom activities.
• Incorporates multiple interactive training techniques.
• Manages the classroom environment to promote learning.
• Participates in public events in order to expand NOVA’s visibility in the greater community.
• Advocates for victims of crime as appropriate.

Qualifications:

• Bachelor’s Degree in Education, Social Work, or related field.
• Teaching experience required.
• Organized and detail-oriented.
• Ability to incorporate multiple interactive training techniques.
• Strong interpersonal skills.
• Ability to maintain a high level of confidentiality.
• Highly values teamwork.
• Travel within Bucks County.
• Proficient in Microsoft Office.
• SAC Training certificate preferred or successful completion of a 45-hour Sexual Assault Counselor Training course at NOVA.
• Successful completion of NOVA’s Prevention Educator training.
• Must meet background check requirements (PA Criminal, PA Child Abuse, and FBI Fingerprint Check) at hire and every five years thereafter.

NOVA is an AA/EOE. The compensation package includes the following components:

• $20 /hour
• Quarterly contribution to Profit Sharing Pension Plan (1st quarter following 1 year of employment)
• Voluntary contribution to 401K Plan (1st quarter following 1 year of employment)

If you have these qualifications, are energetic, passionate about the mission of NOVA, enjoy a friendly team-oriented environment and seeking part-time employment, we would like to hear from you! Please submit your application with a cover letter telling us why you are the person for this job, and your resume to Careers@novabucks.org (Subject line: Prevention Educator)

NOVA (Network of Victim Assistance) is the comprehensive victim services organization in Bucks County. With a 49-year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. NOVA is known across many disciplines and the community at large for its exceptional services and professionalism. As a mature and fiscally sound organization, establishing sustainability is key to our future success — serving all victims who need assistance, educating the community at large on violence prevention in our community, and providing top-ranked professional training.

Under the supervision of the Grants Fiscal Coordinator, the Accounting Assistant will be responsible for providing day-to-day support to NOVA’s finance department with a high degree of accuracy and attention to detail.

Responsibilities:

• Prepares (codes) accounts payables including the coding and recording of invoices in Abilia MIP Cloud Interfaces with vendors, collecting pertinent vendor information, and processing 1099-NEC annually.
• Generates checks in payment of invoices, procures signatures from authorized signers, and processes them through USPS.
• Enters NOVA deposit information into Abilia MIP Cloud accounting system and distributes deposit reports to Executive Director and Development Department.
• Manages QuickBooks for NOVA Thrift Shop.
• Assists with monthly and quarterly closing entries via journal voucher. (Abila MIP Cloud)
• Provide back-up for payroll processing at least twice annually and when needed. (Ceridian)
• Provide backup for scanning of daily bank deposits.
• Assists with preparation for annual OMB Single Audit.
• Maintains filing systems associated with the Director’s office and Finance department operations, as well as miscellaneous tasks such as mailing, copying, scanning, etc.

Qualifications:

• Commitment to NOVA’s mission and philosophy.
• High school diploma or equivalent; some college preferred.
• Two years’ experience relevant to finance and accounting or bookkeeping.
• Proficient in MS Office 365, especially Excel.
• Demonstrated experience with accounting software (ex. Abila MIP, QuickBooks, etc.) is desirable.
• Ability to multi-task and work in a fast-paced environment under tight deadlines.
• Strong interpersonal skills and the ability to effectively communicate with employees at all levels within the organization.
• Ability to maintain a high level of confidentiality.
• Excellent customer service skills.
• Highly values teamwork.
• SAC Training certificate or successful completion of a 45-hour Sexual Assault Counselor Training course at NOVA within 12 months post-hire.
• Must meet PA State background check requirements (PA Criminal, PA Child Abuse, and FBI Fingerprint Check) at hire and every five years thereafter.

NOVA is an AA/EOE. The compensation package includes the following components:

• Competitive Annual Salary
• Medical & Dental (1st day of the month following hire; Employee premiums paid in full by NOVA)
• Short-term & long-term disability (After 90-days of employment; Premiums paid in full by NOVA)
• Life insurance policy (After 90-days of employment; Premium paid in full by NOVA)
• Quarterly contribution to Profit Sharing Pension Plan (1st quarter following 1 year of employment)
• Voluntary contribution to 401K Plan (1st quarter following 1 year of employment)
• Generous Paid-Time-Off policy (after 90-days of employment) and 12 paid holidays per year

If you have these qualifications, are energetic, passionate about the mission of NOVA, and enjoy a friendly team-oriented environment, we would like to hear from you! Please submit your application with a cover letter telling us why you are the person for this job, your salary requirements, and your resume to Careers@novabucks.org (Subject line: Accounting Assistant).

NOVA (Network of Victim Assistance) is the comprehensive victim services organization in Bucks County. With a 49-year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. NOVA is known across many disciplines and the community at large for its exceptional services and professionalism. As a mature and fiscally sound organization, establishing sustainability is key to our future success — serving all victims who need assistance, educating the community at large on violence prevention in our community, and providing top-ranked professional training.

Under the supervision of the Information Technology Coordinator, the I.T Support Tech-Level 1 is responsible for addressing technical issues, providing hands-on troubleshooting, and assisting in maintaining optimal system performance for the organization’s 100 employees. Support includes managing user accounts, installation, and testing of computer systems and peripherals within established standards and guidelines. You’ll be at the forefront of our Helpdesk system, swiftly responding to support tickets and collaborating with vendors to resolve challenges and issues.

Responsibilities:

• Assist all NOVA staff, interns and volunteers with any computer and technology-related issues while considering their respective individual levels of experience or expertise in this area.
• Create, add, and modify user accounts and services across NOVA’s various platforms – including but not limited to: Windows Server 2019 Active Directory, Windows Local Users, Microsoft 365 Admin Center, Comcast Business Voice Edge, Verizon Business.
• Assist users by phone, in-person, and remote connection using NOVA’s various platforms, including but not limited to: LogMeIn, Remote Desktop, Quick Assist.
• Administration-level support of Active Directory, Azure, SharePoint, Exchange, Microsoft 365, Endpoints, email filter, backups, phone systems, mobile devices, and any other IT-related software.
• Microsoft 365 support: setting up devices and email clients on tablets, mobile phones, and computers.
• Configure, deploy, and relocate desktops, laptops, printers, and any other related devices.
• Identify, report, and respond to potential cybersecurity threats.
• Identify, troubleshoot, resolve, and document end-user system issues utilizing NOVA’s Helpdesk Application. Ensure all requests are resolved promptly, courteously, and with high-quality results.
• Provide and update technical documentation for inventory, configurations, and procedures.
• Open new support tickets with, monitor the responses of and communicate effectively with vendors such as Microsoft Helpdesk, Comcast Business, Verizon Business, etc.

Qualifications:

• Commitment to NOVA’s mission and philosophy.
• Minimum two years of relevant education/experience in technology/help desk/IT support role preferred.
• Advanced level knowledge in the use of all Microsoft software (Word, Excel, Outlook, Teams, SharePoint etc.).
• Proficient in troubleshooting and supporting Windows servers 2019, Windows 10/11, and Microsoft 365.
• Understanding of A+ C++, PowerShell CLI preferred.
• Basic understanding of Microsoft Cloud Computing.
• Experience in the set-up, configuration, and use of computer hardware, software, and networks.
• Knowledge of wireless networks, setting up maintenance and troubleshooting.
• Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, macOS and other common hardware devices and software. Knowledge of supporting and configuring iPhones/smartphones in an enterprise environment preferred.
• Working knowledge of cabling and equipment installation.
• Knowledge of telecom, structured cabling, panels, switches, cameras, APs, etc.
• Knowledge of providing remote support via phone and remote-control applications desired.
• Be able to lift at least 50 lbs.
• This position requires travel between all NOVA sites (4) within Bucks County.
• Ability to multi-task and work in a fast-paced environment under tight deadlines.
• Self-motivated and willingness to learn and adapt to new and emerging technologies.
• Ability to maintain a high level of confidentiality.
• Ability to communicate about technical issues and quickly provide and resolve issues.
• Excellent customer service skills and teamwork
• SAC Training certificate or successful completion of a 45-hour Sexual Assault Counselor Training course at NOVA within 12 months post-hire.
• Must meet PA State background check requirements (PA Criminal, PA Child Abuse, and FBI
  Fingerprint Check) at hire and every five years thereafter.

NOVA is an AA/EOE. The compensation package includes the following components:

• Competitive Annual Salary
• Medical & Dental (1st day of the month following hire; Employee premiums paid in full by NOVA)
• Short-term & long-term disability (After 90-days of employment; Premiums paid in full by NOVA)
• Life insurance policy (After 90-days of employment; Premium paid in full by NOVA)
• Quarterly contribution to Profit Sharing Pension Plan (1st quarter following 1 year of employment)
• Voluntary contribution to 401K Plan (1st quarter following 1 year of employment)
• Generous Paid-Time-Off policy (after 90-days of employment) and 12 paid holidays per year

If you have these qualifications, are energetic, passionate about the mission of NOVA, and enjoy a friendly team-oriented environment, we would like to hear from you! Please submit your application with a cover letter telling us why you are the person for this job, your salary requirements, and your resume to Careers@novabucks.org (Subject line: I.T. Support Tech).

NOVA (Network of Victim Assistance) is the comprehensive victim services organization in Bucks County. With a 49-year history, NOVA has expanded to include a continuum of prevention and direct services to prevent and address the needs of victims of sexual abuse and other serious crimes. NOVA is known across many disciplines and the community at large for its exceptional services and professionalism. As a mature and fiscally sound organization, establishing sustainability is key to our future success — serving all victims who need assistance, educating the community at large on violence prevention in our community, and providing top-ranked professional training.

Responsibilities:

• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Itemizes and totals purchases by recording prices, departments, and taxable and nontaxable items.
• Operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins.
• Collects payments by accepting cash, check, or charge payments from customers
• Makes change for cash customers.
• Operates credit card authorization systems.
• Balances cash drawer by counting cash at the beginning and end of the work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures
• Maintains a safe and clean working environment
• Complies with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed

Qualifications:

• Friendly and positive attitude
• Effective communication and customer service skills
• Ability to make change
• Basic math skills
• Attention to detail
• High school diploma or equivalent desired
• 1 year of retail cashier experience preferred
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
• Must meet PA State background check requirements (PA Criminal and FBI Fingerprint Check) at hire and every five years thereafter.

If you have these qualifications, are energetic, passionate about the mission of NOVA, and enjoy a friendly team-oriented environment, we would like to hear from you! Please submit your application with a cover letter telling us why you are the person for this job, your salary requirements, and your resume to Careers@novabucks.org (Subject line: NOVA Thrift Shop Cashier).